KM Content page is not opening

Hi Experts,

we  have a  problem in KM Content page opeing, when we  trying to open  KM content under Content Administration  in quality server its shows an error like Error:com.sapportals.wcm.service.indexmanagement.retrieval.search.FederatedSearch.

Exception ID = 20582929-d7d3-2e10-de90-9e196c037d39

but same  thing is working in Development server

so please any  one can suggest  ASAP with clear steps