Hi,
In our Portal system on NW 7.31.
While accessing any files under KM content, i get the following error
Runtime Error
An exception occured while processing the request.
Additional information: Exception during PageProcessorComponent.doContent()
Exception ID = a0fbde08-e68c-3110-0a99-a3bbe0cd7d4e
In the Default trace:
Caused by: com.sapportals.wdf.WdfError: com.sapportals.wdf.WdfException: org.xml.sax.SAXNotRecognizedException: Feature 'http://inqmy.org/sax/features/read-dtd' is not recognized.
I checked the note 1866966.
Our KM-BC component is at SP08 Patch 01, but the note recommends to be on Patch 02.
Now, we have the same KM-BC patch level in Sandbox and Development, but i dont get any error in Sandbox system. So this doesn't make a strong case to increase the patch level.
Please help me solve this issue and let me know if you need more information.
Thanks
Nanda