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File locked in KM

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Dear All,

 

We have an enterprise portal version is 7.00  SPS- 28.

 

When the user is trying to edit a file in KM content it shows that file is locked, but it couldn't shows who is locked.

After a while it automatically works but the problem is why it is locked frequently.

 

lock.JPG

I have check the resource locks in report but no idea.

 

Kindly help us to solve this issue.

 

 

Thanks,

Priyanga G


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