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Subscription is not sending emails (NW 7.3)

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Hallo community,

 

subscription usage is increasing, so it needs to be available in our new portal, too. As with the KM search, I got it running... almost.

 

 

My problem:

I don't get emails, when subscribed content is changed.

 

This document was great: KM Subscription Configuration - Best Practices

Still, no emails.

 

Two comments

  1. I see the subscription notifications in my universal work list. So theoretically they are working.
  2. I can use the "Send to"-function, so the portal CAN send emails to me.

 

 

My question:

What did I miss? How can I get the portal to send me those subscription emails?

 

It's driving me nuts. Has somebody an idea of what's missing?


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