We have BI users who create favorites and personal customization on EP. We've been asked to convert our current ID naming standard to a new one. Because of this, each user will have a new user ID when logging into EP. How do we ensure that their favorites and personal customization are copied over to the new user ID?
Please keep in mind that our issue is only on the Portal - Is there a way to copy current user favorites from the portal to another userID?
Thanks,
Robert