Hi Friends,
I am getting the below error when i use search option in portal.
Search Failure
Error during search occurred - com.sapportals.wcm.WcmException: multi-server search failed on some of the servers;error=1999,index=zhsea_helpdesk_doc,location=hsea-pdc-s019:30103;error=1999,index=zhsea_helpdesk_doc,location=hsea-pdc-s019:30103;error=1999,index=zsccc_io_ep,location=hsea-pdc-s019:30103;error=1999,index=zsccc_io_ep,location=hsea-pdc-s019:30103;error=1999,index=zsccc_io_ep,location=hsea-pdc-s019:30103;error=1999,index=zsccc_io_ep,location=hsea-pdc-s019:30103;error=1999,index=zsccc_bpp,location=hsea-pdc-s019:30103;error=1999,index=zsccc_elibrary_fulltext_search,location=hsea-pdc-s019:30103;error=1999,index=zsccc_elibrary_fulltext_search,location=hsea-pdc-s019:30103;error=1999,index=zapcm_user_forum_database,location=hsea-pdc-s019:30103 (Errorcode 2975)
An unexpected severe error occurred during the search call. If the situation persists, inform your system administrator.
I tried to create indexing but it is not happening,If i check TREX logs i found some errors please analyze the problem and advice
[6052] 2009-02-02 21:48:16.325 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[6052] 2009-02-02 21:48:16.325 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[6052] 2009-02-02 21:48:26.325 e TREX_C_STORE CSFile.cpp(00717) : open('
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header',ab) failed with error 106 (last file open failed and handle is not okay), 13 global open files
[6052] 2009-02-02 21:48:26.325 e TREX_C_STORE FileHandle.cpp(00638) : ERROR: checkAndSetVersion(): reading index version from file failed
[6052] 2009-02-02 21:48:26.325 e TrexStore IndexSettings.cpp(00518) : could not read maxtermcounter zsccc_io_epen
[6052] 2009-02-02 21:48:26.325 e TrexStore IndexSettings.cpp(00251) : crashed in CSIndexSettings::open zsccc_io_epen
[6052] 2009-02-02 21:48:26.325 e TrexStore IndexSettings.cpp(00647) : CSIndexSettings not opened zsccc_io_epen
[6052] 2009-02-02 21:48:26.325 e Trex_SE FuzzyExceptions.cpp(00130) : caught ... exception in blobInfo.open() for zsccc_io_epen
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epen (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epde (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epsh (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epth (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_bppen (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_elibrary_fulltext_searchen (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_elibrary_fulltext_searchth (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zapcm_user_forum_databaseen (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zhsea_helpdesk_docen (rc = 1999)
[6052] 2009-02-02 21:48:26.325 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zhsea_helpdesk_docth (rc = 1999)
[5384] 2009-02-02 21:52:12.922 e TREX_C_STORE CSFile.cpp(00741) : GetLastError: 5=Access is denied.
[5384] 2009-02-02 21:52:12.922 e TREX_C_STORE CSFile.cpp(00324) : fopen
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header (21) failed
[5384] 2009-02-02 21:52:12.922 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[5384] 2009-02-02 21:52:12.922 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[5384] 2009-02-02 21:52:22.922 e TREX_C_STORE CSFile.cpp(00741) : GetLastError: 5=Access is denied.
[5384] 2009-02-02 21:52:22.922 e TREX_C_STORE CSFile.cpp(00324) : fopen
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header (21) failed
[5384] 2009-02-02 21:52:22.922 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[5384] 2009-02-02 21:52:22.922 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[5384] 2009-02-02 21:52:32.922 e TREX_C_STORE CSFile.cpp(00741) : GetLastError: 5=Access is denied.
[5384] 2009-02-02 21:52:32.922 e TREX_C_STORE CSFile.cpp(00324) : fopen
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header (21) failed
[5384] 2009-02-02 21:52:32.922 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[5384] 2009-02-02 21:52:32.922 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[5384] 2009-02-02 21:52:42.922 e TREX_C_STORE CSFile.cpp(00741) : GetLastError: 5=Access is denied.
[5384] 2009-02-02 21:52:42.922 e TREX_C_STORE CSFile.cpp(00324) : fopen
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header (21) failed
[5384] 2009-02-02 21:52:42.922 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[5384] 2009-02-02 21:52:42.922 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[5384] 2009-02-02 21:52:52.922 e TREX_C_STORE CSFile.cpp(00741) : GetLastError: 5=Access is denied.
[5384] 2009-02-02 21:52:52.922 e TREX_C_STORE CSFile.cpp(00324) : fopen
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header (21) failed
[5384] 2009-02-02 21:52:52.922 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[5384] 2009-02-02 21:52:52.922 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[5384] 2009-02-02 21:53:02.923 e TREX_C_STORE CSFile.cpp(00741) : GetLastError: 5=Access is denied.
[5384] 2009-02-02 21:53:02.923 e TREX_C_STORE CSFile.cpp(00324) : fopen
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header (21) failed
[5384] 2009-02-02 21:53:02.923 e TREX_C_STORE CSFile.cpp(00332) : GetDeviceFileName() failed.
[5384] 2009-02-02 21:53:02.923 e TREX_C_STORE CSFile.cpp(00336) : sleeping 10 seconds and trying again...
[5384] 2009-02-02 21:53:12.923 e TREX_C_STORE CSFile.cpp(00717) : open('
ephasapgrp\TXP_SHARE\TXP\index\zsccc_io_ep\en\settings.header',ab) failed with error 106 (last file open failed and handle is not okay), 13 global open files
[5384] 2009-02-02 21:53:12.923 e TREX_C_STORE FileHandle.cpp(00638) : ERROR: checkAndSetVersion(): reading index version from file failed
[5384] 2009-02-02 21:53:12.923 e TrexStore IndexSettings.cpp(00518) : could not read maxtermcounter zsccc_io_epen
[5384] 2009-02-02 21:53:12.923 e TrexStore IndexSettings.cpp(00251) : crashed in CSIndexSettings::open zsccc_io_epen
[5384] 2009-02-02 21:53:12.923 e TrexStore IndexSettings.cpp(00647) : CSIndexSettings not opened zsccc_io_epen
[5384] 2009-02-02 21:53:12.923 e Trex_SE FuzzyExceptions.cpp(00130) : caught ... exception in blobInfo.open() for zsccc_io_epen
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epen (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epde (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epsh (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_io_epth (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_bppen (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_elibrary_fulltext_searchen (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zsccc_elibrary_fulltext_searchth (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zapcm_user_forum_databaseen (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zhsea_helpdesk_docen (rc = 1999)
[5384] 2009-02-02 21:53:12.923 e SERVER_TRACE DeltaIndexManager.cpp(03987) : search: failed for main index zhsea_helpdesk_docth (rc = 1999)
[2528] 2009-02-02 22:05:02.666 e SERVER_TRACE TRexApiIndexDocuments.cpp(02494) : indexLocal zsccc_elibrary_fulltext_search: <zsccc_elibrary_fulltext_search> is already prepared (3=TPCS_PREPARED). Index call not allowed!
Kind Regards
Sudhakar